Engineering Support
AI handles speed: instant quotes, automated DFM flags and real-time order tracking. Engineers handle complexity, reviewing precision orders and catching design issues before cutting starts.
Rapid & Intelligent Quoting
Standard parts are priced instantly. Complex geometries get a quote within 24 hours.
Upload a STEP, IGES or STL file with any 2D drawings. The AI-powered system parses the geometry and builds the quote.
Every quote breaks the cost down into material, machining, tooling, surface finish, quality control and logistics. There are no hidden fees, and the price quoted is the price invoiced.
- Accepts STEP, IGES and STL, plus PDF, DXF and DWG drawings
- Instant quote for standard parts, 24 hours for complex parts
- Full cost breakdown: material, machining, finish, QC and logistics
Upload your design: STEP, IGES or STL, plus 2D drawings
AI parses the geometry: Instant pricing for standard parts
An engineer reviews complex orders: Within 24 hours for precision requirements
Transparent cost breakdown: Material, machining, finish, QC and logistics
Proactive DFM Feedback
Most manufacturing delays start with a design issue nobody flagged early enough, so the design is reviewed during quoting, before you approve an order.
AI flags potential issues automatically. For precision or complex orders, an engineer reviews the findings and gives specific redesign suggestions with the reasoning behind each one.
The result is fewer revision cycles, faster first-article approval, and parts that match your specification on the first batch.
Project Management, Quote to Delivery
Once your order is confirmed, one project manager coordinates supplier selection, material, scheduling, inspection and delivery.
You follow progress in your order dashboard, with status updates at every production stage, so there is no need to chase updates by email.
- Single point of contact from order to delivery
- Real-time tracking through material procurement, machining, QC and shipping
- Logistics coordinated for delivery worldwide
- Prototypes through to production runs
Quote confirmed: Supplier matched to your requirements
Material procurement: Sourced and verified against your spec
Manufacturing and QC: Production with quality inspection at the supplier
Delivered to your door: With a CoC and MTR, and FAI on request
Support by Order Type
Each order gets the level of support it needs.
AI-Assisted Quoting
Instant to a few hours. Automated geometry parsing, material matching and DFM screening get your quote out fast without losing accuracy.
Engineer Review Within 24 Hours
Tight tolerances, multi-setup machining, and photonics or defense-grade requirements get an engineer who understands the stakes and flags issues before production starts.
Frequently Asked Questions
If your question is not here, the team can answer it directly.
What does DFM review include?
Design for Manufacturability (DFM) review checks your part for issues that would cause delays, defects or extra cost: impossible tolerances, thin walls that risk breakage, deep pockets that limit tool access, and surface finish conflicts. You get suggestions before manufacturing begins.
When does a human engineer review my order versus AI?
Standard and simpler parts get an AI-assisted quote instantly or within hours. Complex or precision orders (tight tolerances, multi-setup machining, photonics or defense-grade requirements) are reviewed by an engineer within 24 hours. You will always know which applies.
How quickly do you respond to order queries?
Quotes take from instant to 24 hours depending on complexity. On active orders your project manager posts updates in your order dashboard, and direct queries are typically answered within one business day.
What file formats do you accept for quoting?
STEP, IGES and STL for 3D geometry, plus 2D drawings (PDF, DXF, DWG) for tolerances, surface finish callouts and GD&T. Sending both a 3D model and a 2D drawing gives the most accurate quote.
What does the cost breakdown in a quote include?
Material, machining time, tooling, surface finish, quality control and logistics. There are no hidden fees: the price quoted is the price invoiced.
Can you manage orders from prototype to production?
Yes, from the first prototype through low-volume and full production runs. Your project manager coordinates material procurement, manufacturing, QC and shipping, so you keep one point of contact throughout.
Talk Through Your Order
Upload your design for an AI-assisted quote, or speak to the team directly about complex requirements.
