Engineering Support
AI handles speed — instant quoting, automated DFM flagging, real-time tracking. Engineers handle complexity — reviewing precision orders and catching design issues before a chip is cut. You get both.
24 hrs
Quote turnaround
12-day
Average lead time
DFM
Review on every complex order
300+
Engineering teams served
Phase 1
Upload your STEP, IGES, or STL file along with any 2D drawings. Our AI-powered system parses your geometry and generates a quote — instantly for standard parts, within 24 hours for complex geometries.
Every quote includes a transparent cost breakdown: material, machining, tooling, surface finish, quality control, and logistics. No hidden fees. The price quoted is the price invoiced.
Accepts STEP, IGES, STL + PDF/DXF/DWG drawings
Instant quote for standard parts; 24-hour for complex
Full cost breakdown — material, machining, finish, QC, logistics
Upload your design
STEP · IGES · STL + 2D drawings
AI parses geometry
Instant pricing for standard parts
Engineer reviews complex orders
Within 24 hours for precision requirements
Transparent cost breakdown
Material · machining · finish · QC · logistics
DFM issues we catch
Impossible tolerances
Tighter than the process can achieve — flagged before quoting
Thin walls at risk of deflection
Identified early with suggested minimum wall thickness
Deep pockets with limited tool access
Recommended depth-to-width ratio adjustments provided
Surface finish conflicts
Incompatible finish + material combinations caught at quoting
Phase 2
Most manufacturing delays start with a design issue that nobody flagged early enough. Factorem reviews your design for manufacturability during quoting — not after you've approved an order.
AI flags potential issues automatically. For precision or complex orders, an engineer reviews the findings and provides actionable redesign suggestions — specific changes with reasoning, not vague rejections.
The result: fewer revision cycles, faster first-article approval, and parts that match your specification on the first batch.
Phase 3
Once your order is confirmed, a project manager coordinates everything — supplier selection, material procurement, production scheduling, quality inspection, and delivery logistics.
You track progress in real time through your order dashboard, with status updates across every production stage. No chasing emails for updates.
Single point of contact from order to delivery
Real-time tracking: material procurement → machining → QC → shipping
Full logistics coordination — delivery worldwide
Supports prototype through production runs
Order lifecycle
Quote confirmed
Supplier matched to your requirements
Material procurement
Sourced and verified against your spec
Manufacturing & QC
Production with quality inspection at source
Delivered to your door
With documentation — CoC, MTR, FAI on request
How It Works
Every order gets the right level of support — no over-engineering, no under-attention.
AI-assisted quoting. Instant to a few hours. Automated geometry parsing, material matching, and DFM screening get your quote out fast without sacrificing accuracy.
Engineer reviewed within 24 hours. Tight tolerances, multi-setup machining, photonics or defense-grade requirements get a human expert who understands the stakes and flags issues before production starts.
Design for Manufacturability (DFM) review checks your part for issues that would cause delays, defects, or unnecessary cost during production — including impossible tolerances, thin walls that risk breakage, deep pockets that limit tooling access, and surface finish conflicts. You receive actionable suggestions before manufacturing begins.
Standard and simpler parts receive an AI-assisted quote instantly or within hours. Complex or precision orders — tight tolerances, multi-setup machining, photonics or defense-grade requirements — are reviewed by an engineer within 24 hours. You will always know which applies to your order.
Quote turnaround is instant to 24 hours depending on part complexity. For active orders, your project manager provides real-time updates via your order dashboard. Direct queries to the team are typically answered within one business day.
We accept STEP, IGES, and STL files for 3D geometry, plus 2D drawing files (PDF, DXF, DWG) for tolerances, surface finish callouts, and GD&T. Submitting both a 3D model and a 2D drawing ensures the most accurate quote.
Quotes include a transparent breakdown covering material, machining time, tooling, surface finish, quality control, and logistics. There are no hidden fees — the price quoted is the price invoiced.
Yes. Factorem supports the full journey from initial prototype through low-volume and full production runs. Your project manager coordinates material procurement, manufacturing, QC, and shipping — so you have a single point of contact across the entire lifecycle.
Upload your design for an AI-assisted quote, or speak directly with the team for complex requirements.